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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By using Mentana, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our app.

2. Medical Disclaimer

⚠️ IMPORTANT MEDICAL DISCLAIMER: • Mentana is NOT a medical device or diagnostic tool • Our app does NOT provide medical advice, diagnosis, or treatment • AI-generated insights are suggestions only, not medical recommendations • Always consult with qualified healthcare professionals for medical decisions • In case of medical emergency, contact emergency services immediately

3. Crisis Situations

🚨 CRISIS PROTOCOL: • If you're having suicidal thoughts, call emergency services immediately • National Suicide Prevention Lifeline: 988 (US) or 116 123 (UK) • This app is NOT a substitute for emergency mental health services • Your safety is our priority - seek professional help when needed

4. Age Restrictions

• Minimum Age: 13 years old • Users under 18 require parental consent • We do not knowingly collect data from children under 13 • Parents can request deletion of their child's data

5. User Responsibilities

• Provide accurate information • Use the app responsibly and safely • Respect other users' privacy • Report any technical issues or concerns • Keep your account information secure

6. Prohibited Uses

You may NOT: • Use the app for illegal purposes • Share false or misleading information • Attempt to hack or compromise the app • Use the app to harm yourself or others • Share your account with others

7. AI-Generated Content

• AI insights are generated by OpenAI's GPT models • We do not guarantee the accuracy of AI-generated content • AI suggestions should not replace professional medical advice • You are responsible for evaluating AI recommendations

8. Data and Privacy

• Your mental health data is sensitive and protected • We follow strict privacy practices as outlined in our Privacy Policy • You can delete your account and data at any time • We do not sell your personal information

9. Limitation of Liability

• We are not liable for any mental health outcomes • Use of this app is at your own risk • We do not guarantee specific results • Professional medical advice should always be sought when needed

10. Contact Information

For questions about these terms: • Email: mentana.hi@outlook.com • Response Time: 48 hours For legal disputes, please contact us first before pursuing legal action.